Your information
Privacy notice
Alianore Smith, trading as Alianore Smith Tutoring, is responsible for the personal information described here. You can ask a privacy question or exercise your rights through the contact form. If the form is unavailable, you can contact Alianore through LinkedIn; LinkedIn handles use of its service under its own privacy policy.
What you share
The enquiry form asks for your name, email address and a message about the support you are seeking. Your telephone number and the subject or exam are optional. Without the required details, an enquiry cannot be sent through the form.
Please provide only the information needed for an initial conversation. You do not need to include a child's full name, school, date of birth, medical information or other sensitive details.
How your information is used
Your details are used to answer your enquiry, discuss suitable tuition and arrange an introductory conversation. Where you enquire about entering a tuition agreement, this processing takes steps at your request before a contract. Other enquiries are handled on the basis of the legitimate interest in responding to people who contact the business.
Technical checks help protect the website and prevent spam, in the legitimate interests of keeping the service secure. Enquiry details are not used for mailing lists or advertising, and no automated decisions with legal or similarly significant effects are made about you.
Services that handle information
Cloudflare hosts the website and processes form requests. Cloudflare Turnstile checks browser and technical signals, such as IP address and device information, to help distinguish genuine visitors from automated abuse. Resend delivers enquiry notifications. Zoho Mail stores the resulting business correspondence; it may also be accessed through Outlook on the owner's devices.
The form sends your enquiry by email; this website does not maintain a separate enquiry database. Hosting, security and email providers may keep operational records under their own service terms.
These providers operate internationally and may process information outside the UK. The specific transfer arrangements and safeguards will be confirmed against the configured accounts before launch. Provider information is available from Cloudflare, Resend and Zoho.
How long enquiries are kept
If an enquiry does not lead to tuition, the correspondence is deleted six months after the last contact. If you become a client, information needed to provide tuition will be covered by the privacy information supplied when arranging that service. Information needed to resolve a complaint or meet a legal obligation may need to be retained for that purpose.
Your choices and rights
Depending on the circumstances, you can ask to access, correct or erase your information, restrict its use, object to processing based on legitimate interests, or receive information in a portable form. Contact Alianore using the routes above to make a request or raise a concern.
You can also complain to the Information Commissioner's Office, the UK's data protection regulator.